Security

Your security is our top priority. Learn about the measures we take to protect your data and ensure safe voting.

Last updated: 10/5/2025

Security Overview

At Towaba, we implement multiple layers of security to protect your data, ensure fair voting, and maintain the integrity of our platform. Our security measures are designed to meet industry standards and protect against various threats.

End-to-end encryption
Regular security audits
Multi-factor authentication
Fraud detection systems

Data Protection

Encryption

  • Data in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3
  • Data at Rest: Sensitive data is encrypted using AES-256 encryption
  • Database Security: All databases are encrypted and access is strictly controlled
  • Backup Encryption: Regular backups are encrypted and stored securely

Access Controls

  • Role-based access control for all system components
  • Multi-factor authentication for administrative access
  • Regular access reviews and permission audits
  • Principle of least privilege for all user accounts

Authentication Security

Password Security

  • Strong password requirements (minimum 8 characters, mixed case, numbers, symbols)
  • Password hashing using bcrypt with salt
  • Account lockout after multiple failed login attempts
  • Password reset functionality with secure token generation

Session Management

  • Secure session tokens with expiration
  • Automatic logout after periods of inactivity
  • Session invalidation on password changes
  • Protection against session hijacking

Voting Security

Vote Integrity

  • Cryptographic vote verification and audit trails
  • Prevention of duplicate voting through user authentication
  • Timestamp verification for all votes
  • Immutable vote records that cannot be altered

Fraud Prevention

  • Rate limiting to prevent automated voting
  • IP address monitoring and analysis
  • Behavioral analysis to detect suspicious patterns
  • Real-time fraud detection algorithms

Campaign Security

  • Secure campaign creation and management
  • Access controls for campaign organizers
  • Audit logs for all campaign activities
  • Protection against unauthorized campaign modifications

Infrastructure Security

Server Security

  • Regular security updates and patches
  • Intrusion detection and prevention systems
  • Network segmentation and firewall protection
  • DDoS protection and mitigation

Monitoring and Logging

  • 24/7 security monitoring and alerting
  • Comprehensive audit logging of all activities
  • Real-time threat detection and response
  • Regular security assessments and penetration testing

Backup and Recovery

  • Automated daily backups with encryption
  • Geographically distributed backup storage
  • Regular disaster recovery testing
  • Business continuity planning

Payment Security

We use industry-leading payment processors to ensure your financial information is secure:

  • PCI DSS Compliance: Our payment processors are PCI DSS Level 1 certified
  • Tokenization: Sensitive payment data is tokenized and never stored on our servers
  • Fraud Detection: Advanced fraud detection algorithms monitor all transactions
  • Secure Processing: All payments are processed through encrypted connections
  • 3D Secure: Additional authentication for high-risk transactions

Privacy Protection

We protect your privacy through various technical and organizational measures:

  • Data Minimization: We only collect data necessary for our services
  • Anonymization: Personal data is anonymized where possible
  • Access Logging: All access to personal data is logged and monitored
  • Data Retention: Clear policies for data retention and deletion
  • User Control: You can access, modify, or delete your data at any time

Incident Response

In the event of a security incident, we have established procedures to respond quickly and effectively:

  • Detection: Automated monitoring systems detect potential security incidents
  • Response: Dedicated security team responds within defined timeframes
  • Containment: Immediate steps to contain and mitigate the incident
  • Investigation: Thorough investigation to understand the scope and impact
  • Notification: Affected users are notified as required by law
  • Recovery: Steps to restore normal operations and prevent recurrence

Your Security Responsibilities

While we implement strong security measures, you also play a role in keeping your account secure:

  • Use strong, unique passwords for your account
  • Keep your login credentials confidential
  • Log out from shared or public computers
  • Report any suspicious activity immediately
  • Keep your device software and browsers updated
  • Be cautious of phishing attempts and suspicious emails

Reporting Security Issues

If you discover a security vulnerability or have concerns about our security practices, please report them to us immediately:

Email: security@towaba.com

Response Time: We aim to respond to security reports within 24 hours

Confidentiality: We treat all security reports with strict confidentiality

Contact Us

If you have any questions about our security practices, please contact us:

Email: security@towaba.com

Address: Accra, Ghana

Phone: +233 24 123 4567