Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: 10/5/2025

Information We Collect

Personal Information

  • Name and email address when you create an account
  • Payment information for campaign transactions (processed securely by third-party providers)
  • Profile information you choose to provide
  • Communication preferences and support interactions

Usage Information

  • Campaign creation and voting activity
  • Device information and browser type
  • IP address and location data
  • Website usage patterns and preferences

How We Use Your Information

  • Provide and maintain our voting platform services
  • Process payments and manage transactions
  • Send important updates about your campaigns and votes
  • Improve our platform and develop new features
  • Provide customer support and respond to inquiries
  • Ensure platform security and prevent fraud
  • Comply with legal obligations and enforce our terms

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing your information

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Compliance with industry security standards
  • Limited access to personal information on a need-to-know basis

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. For detailed information about our cookie practices, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@towaba.com

Address: Accra, Ghana

Phone: +233 24 123 4567